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Cookie Policy

This policy explains how silverbrooks.digital uses cookies and similar technologies, what they do, and how you can control them. It should be read alongside our Privacy Policy.

The operator of this site is Silverbrook Technologies Ltd, The Turbine Business Centre, Turbine Road, Birkenhead, Merseyside, CH41 9BA, England.

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Your consent applies site-wide

Last updated with the current version

What cookies are

Cookies are small text files stored on your device when you visit a website. They are used to remember information between visits, to keep a session working, and to help the site owner understand how visitors use the site. Some cookies are set by the site you are visiting; others are set by third-party services used on that site.

A cookie banner is not the same thing as the cookie itself. A cookie file lives in your browser's local storage until it expires or you remove it, while the consent notice you see when you arrive is a question about which non-essential cookies the site is allowed to set. The two work together: the notice exists because the site uses cookies, not the other way around.

Like most UK software businesses, we keep our cookie use narrow. We do not buy advertising lists, and we do not sell visitor data to third parties. Every cookie we set does a specific job, and each one is listed below.

Cookies we use on this site

We use a small number of cookies. Essential cookies keep the site working, including session handling and security. Analytics cookies help us understand which pages are used and how visitors move through the site, in aggregate form. Preference cookies remember choices you have made, such as cookie consent.

  • Essential Session handling, security checks and consent state. These cannot be switched off without breaking essential site functions.
  • Analytics Aggregate page and navigation data, used only if you accept non-essential cookies. Never used to identify you as an individual.
  • Preference Remembers the choices you have already made — such as your cookie consent answer — so you are not asked again on every visit.

Essential cookies

These are required for the site to function. They support page navigation, session management, and security checks. Without them, parts of the site may not work correctly. These cookies do not track you across other websites.

Essential cookies are set regardless of what you choose in the consent notice, because the site cannot function without them. They do not store personal details about you, and they cannot be used to build a profile of your browsing away from silverbrooks.digital.

Analytics cookies

If you consent, we use analytics cookies to collect information about how the site is used: which pages are visited, how long visitors stay, and which links are followed. This data is aggregated and is not used to identify you personally.

Aggregate reporting tells us which service pages actually answer a visitor's question — for example, whether someone arriving on legacy modernisation views our capabilities before making contact. It does not record your name, email or IP address in any form we can inspect, and it is not joined to any other dataset we hold.

Third-party cookies

Where we embed third-party services, those providers may set their own cookies. We do not control those cookies directly, and their handling is governed by the provider's own policies. Where possible, we minimise the number of third-party services loaded on the site.

In practice this is a small list — the embedding of a video, an analytics tag, or a font service. Each one is loaded only to the extent that its job requires.

Managing cookies in your browser

Most browsers let you block or delete cookies through their settings. Blocking all cookies may affect how the site works. To manage cookies in your browser, use the privacy or security settings in Chrome, Safari, Firefox, or Edge, or whichever browser you use.

Deleting cookies also clears your saved consent answer, so the notice will ask again on your next visit.

Consent

When you first visit the site, you are asked whether to accept non-essential cookies. You can change your choice at any time by clearing your browser cookies and revisiting the site, or through your browser settings. Essential cookies are set regardless, because the site cannot function without them.

Changes to this policy

We may update this policy when the cookies we use change or when the law requires it. The current version is always available on this page. Material changes will be reflected here.

Contact

For questions about this policy, contact Silverbrook Technologies Ltd at [email protected].

The Turbine Business Centre, Turbine Road, Birkenhead, Merseyside, CH41 9BA, England · +442074741143 · Monday to Friday, 9:00 AM – 6:00 PM

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